Consignment Process Update
SELF-PULLS: if you typically pull your items at the end of your consignment period, our policy has changed.
In order to minimize the time it takes us to process and ticket your items we have to change the way we enter them into the computer. Up until now, we described each individual item separately. For example, if you brought us a red t-shirt we would have to enter it as follows:
"Ellen Tracy red knit tee with collar".
In order to speed this process up, we will be assorting your NON-COUTURE items. Their new description will look like this:
"assorted t-shirt"
Our staff will no longer be able to help you find your items. If there is something you want back, you will have to take a picture of it before you leave it with us so that you can use that photo to help you look for it on our racks if you want it back.
We are aware that this makes finding your items very difficult, but in order to take consignment items more frequently and get them priced sooner we have to make our processing faster. Describing each individual item is too time consuming for the volume of clothing that we receive.
We will still be individually describing the high-end couture pieces.
You can find our list of couture brands below. Keep in mind we may have left out a few.